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privacy policy
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privacy policy

last updated: 15 march 2026

uyinu respects your privacy and is committed to protecting your personal data. this policy explains how we collect, use and protect your information when you visit our website or purchase from us.

if you have any questions about this policy, please contact us at:
info@uyinu.com

who we are

uyinu is a UK based brand creating refillable, non-toxic candles and aromatherapy.

for the purposes of data protection law, uyinu is the data controller responsible for your personal information.

information we collect

we may collect the following information when you interact with our website:

personal information

name
email address
billing and shipping address
phone number (if provided)
order details

technical information

ip address
browser type
device information
pages visited on our website

marketing information

email preferences
interactions with newsletters or promotions (if subscribed)

how we use your information

we use your information to:

  • process and deliver your orders
  • communicate with you about purchases
  • provide customer support
  • improve our website and services
  • send email updates or newsletters (if you have subscribed)

we only use your data when we have a legal basis to do so.

email marketing

if you subscribe to our newsletter, we may send you updates about:

  • new products
  • reflections and journal entries
  • rituals and aromatherapy insights
  • special releases or offers

you can unsubscribe at any time using the link included in our emails.

sharing your information

we do not sell or rent your personal data.

your information may be shared with trusted services that help us run our business, such as:

  • payment processors
  • website hosting providers
  • delivery companies
  • email marketing platforms

these providers only use your data to perform services on our behalf.

cookies

our website may use cookies to improve your browsing experience.

cookies help us:

  • understand how visitors use our website
  • improve website performance
  • remember preferences

you can control cookies through your browser settings.

how we protect your data

we take reasonable steps to protect your personal information and ensure it is stored securely.

access to your data is limited to those who need it to operate the business.

your rights

under UK data protection law, you have the right to:

  • access the personal data we hold about you
  • request correction of inaccurate data
  • request deletion of your data
  • object to certain uses of your data

to make a request, please contact:
info@uyinu.com

changes to this policy

we may update this policy from time to time. any changes will be posted on this page.